![]() ![]() Making this stance clear will show hiring managers that your priorities are in line with theirs. Putting the customer first.Ĭompanies know that customer interactions with the product and the business are incredibly important. Here are a few examples of customer service principles you can highlight in this section. You can always take what you would've written and weave it into other sections on your resume. However, if you're running out of room on the page, it's OK to omit a summary. You can put this in paragraph or bullet-form at the beginning of your resume to make it clear to whoever is reading it. Customer Service Resume Objective or Summary (Optional)ĭepending on the position, it may make sense to start your resume with an overview of who you are, what you're looking for, and what you'll bring to the position. The best sections to include in your customer service resume are an objective or summary along with details about your skills, experience and accomplishments, and education. What to Include in Your Customer Service Resume Now that we've reviewed some fundamentals about how to write your resume, let's get into what you should include. ![]() What qualities will you bring to the team? Infusing your personality is one more way you can separate yourself out from the crowd. Get specific, and try to quantify your experiences where possible (e.g., resolved x amount of customer inquiries per day). It's great to know that you've "positively interacted with customers", but so has just about every other applicant vying for the same position you're applying for. Look at the job description closely, and make sure your resume aligns with the language your prospective employer is using. Speaking of skimming, hiring managers are also looking for a few magic words that tell them you're a good candidate to move to the next round. Keep your resume short and sweet, and make it easy for employers to see that you're the right fit up front. And many are quickly skimming through a sea of resumes for each open position. Keep in mind that you only have a limited amount of time to impress job recruiters. ![]() For example, HubSpot has a selection of free resume templates that are fully customizable to the job you're applying for.ĭownload These Templates for Free 2. While it's important to make sure your resume is unique to you, there are a number of templates available to help you get started. As highlighted above and shown in the image below, there are five ways you can write a customer service resume that gets the attention of prospective employers. ![]()
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